Privacy Policy

Privacy Policy

1. Definitions

  • KOPREN d.o.o., Rade Končara 1, 21131 Petrovaradin, (hereinafter: “KOPREN d.o.o.”, “we”, “us”, “our”, “us”) means the legal entity that manages the website at the web address
  • Personal data – means data related to natural persons who can be identified at some point.
  • User – means a visitor to our website.
  • Client – means the user of our services.
  • Usage data – means data that the user, by clearly accepting the terms, allows to be used for the purpose of improving the user experience.
  • Cookies – refer to small sets of simple files that are stored in the user’s web browser while browsing the website.

2. About us and who controls the information

  • This website is the property of KOPREN d.o.o., with headquarters at Rade Končara 1, Petrovaradin.
  • KOPREN is a registered company in Serbia under:
  • ID number: 08616850
  • PIB: 101645012
  • email address:

3. Relevant legislation

  • This website is designed to comply with the following national and international legislation regarding data protection and user privacy:
  • The Law on the Protection of Personal Data from 2018 of the Republic of Serbia
  • United Kingdom Data Protection Act 1988 (DPA).
  • Australian Privacy Act 1998 (APA)
  • 2016 General Data Protection Regulation (GDPR) of the European Parliament and of the Council

4. Who collects and processes information

  • Based on the GDPR, every website user has the option to enable or disable the collection of their personal data.
  • Premium Salon collects and processes all necessary data from persons who have given their consent for their data to be processed, with a clearly stated purpose, in a manner permitted by law.

5. We collect information in several different ways:


  • When you contact us through the contact form, order form or by email, personal data will be collected only with your consent, by indicating that you accept the privacy policy and the rules of the policy for the use of cookies, and please read our Privacy Policy pages carefully and Cookie Policy.
  • This data will be stored and processed exclusively for the purpose of answering your inquiry or getting in touch with you and for the related technical administration. This includes your name, email address (hereinafter: email), phone number, location, description of your needs and any other information you provide to us.
  • Your data will be deleted at your request, and will not be stored after the need for it ceases.
  • At your own request, you have the possibility to receive from us your data that we have stored about you until that moment, and that is consolidated in a portable electronic form.
  • The server on which our website is hosted is maintained by the DreamWeb hosting service, i.e. the company Dream Technologies Group d.o.o.
  • When you visit our website, our web server records usage data, i.e. general information about your visit for the purpose of a visit number, but does not recognize or record any individual information about you. We cannot identify you personally, unless you provide us with personal information voluntarily. Personal data is collected only if you voluntarily disclose such data for the purpose of concluding a contract or opening a customer account.
  • All traffic (file transfer) between this website and your browser is encrypted and delivered over HTTPS. HTTPS (eng. HyperText Transfer Protocol Secure) means an Internet protocol created by combining the HTTP protocol with the SSL/TLS protocol. This protocol enables encrypted communication and secure identification of the web server of the network (internet service provider, ISP).
  • Whenever you use any website, mobile application or other Internet services, certain information is created and reported, and upon your approval by accepting the terms. The same applies when you visit the website
  • Here are some of the types of information we collect: like most websites, this site uses Google Analytics (GA) to track user interactions. We use this data to determine the number of visits, that is, users who use our site, in order to understand their needs and to complete the user experience.

6. What we know about you

  • We only collect information for which you give us your consent.
  • For example, we don’t know your email address unless you send it to us via email or form. We use this data only within our company and will not sell or distribute it to other parties.

7. How long we keep your data

  • We retain your information only as long as we need to provide you with the service and fulfill the purposes described in this policy.
  • When the conditions for retaining this data are no longer met, we delete it and remove it from our databases.

8. Data processing by third parties

  • We work with several third parties to process data on our behalf.
  • These third parties have been carefully selected and they comply with the laws set out in section 3.
  • Google (Privacy policy)
  • Facebook (Privacy policy)

9. Unauthorized access to databases

If there is any violation or illegal intrusion into the database of our website or the website of any third party with whom we cooperate and which processes data, we notify the competent persons and authorities within 72 hours of such violation if it is reliably confirmed that they are the personal data that was in that database was stolen.

10. Privacy Policy Changes

  • KOPREN d.o.o. may modify this privacy policy as necessary. This privacy policy was developed with the last update on April 29, 2021.
  • KOPREN d.o.o. reserves the right to modify this privacy policy as necessary, in order to comply with and comply with changes in laws and regulations.
  • We will not explicitly notify our customers or website users of these changes. Instead, we recommend that you periodically check this page for any policy changes.
  • If you believe that KOPREN d.o.o. does not adhere to this privacy policy, please contact us via the details on our page.